Integrations with third parties
Rest API Invalid Response
Ibrahim Bashir
6-6-24
Operating system: macOS
Hello,

I have a customer use SERP with intgration with a third party system, SERP REST API is configured to receive http request from the third party system, when the other system send the request they get invalid response with error code 502, but when they try it from PostMan the SERP sends response successfully, I can see the request in web.log in SERP.

any idea why the other system receives invalid response?

//IBR [2024.06.06]
Reply
6-11-24
This would need deeper investigation of the actual system, but my first guess would be authentication.
If the request works through PostMan (or even directly in a browser), it indicates that on our side everything is in order and the problem is on the other end...

p.s. I would also strongly suggest switching to https, if possible.
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Use External Mail Software
Piotr Wycichowski
Hi, I checked option "Use External Mail Software" in setting "Mail and Conferences Settings" in module "Mail and Conferences". When I create an invoice email I have a ...
17:38 8 Aug 2025
Webclient in version 8.5 250507/85558691 - how to set it up?
Piotr Wycichowski
Hi, Is somebody experienced in necessary settings for successful connection to server using webclient. When I tried, I got warning in brower, that Web client settings for HTTPS is not setup. So I ...
12:59 21 July 2025