Hello.

"LOCKED" record is the record in Update mode, the one that is currently edited by user (New is not counted here).
System has a limit of 100 records that can be in edit mode same time.
If this limit expires you are not able to edit another record and you will get message - "Too many records locked".
This means until somebody saves a record, nobody else can modify any other record.
It might be that if users are loosing connection server is still counting records that were updated by those users at a time.

Please check if it is possible that current number of users have so many records in update mode same time.

If the limit is too low we can possibly extend it.
If this happens due to some other circumstances it would need to be investigated if this is not a bug.

Regards
Agnieszka Klimkiewicz

Hello. A report was created to calculate all open windows and their states on all clients. When this error pops up, only 5-10 windows are in an edit state on the customers' side.
Customer is using a lot of HAL customizations for the hotel and restaurant modules, but I don't know of any HAL functions that can lock a record without a window on the client side.
Perhaps there are some ways to lock records from HAL, and we have code with this issue?

For now error hapens once a day regullary. And server should be restarted.

I got information that problem was possible to be repeated in demo data so bug about problem shell be reported.

Regards
Agnieszka Klimkiewicz