Forum - Prevent users from deleting mail

Prevent users from deleting mail

Paul Timms

1-23-19

I'm looking for a way to prevent users from deleting mail, due to a bug in 8.4 which causes GDPR issues. I've looked in HAL source but since mail can only be deleted from the browse window and not the inspect window, the standard RecordRemoveTest does not apply and I cannot find any function which runs when deleting from the browse window.

Does anyone know how to do this please?

David Delač

1-30-19

Hello Paul,

Thank you for your enquiry. I will look into it and come back with a possible solution if there is one. Thank you for your patience.

Best regards,
David D.
HansaWorld Support

David Delač

2-5-19

Hello Paul,

Sorry for delayed response. One way you could prevent users from deleting email is to block deleting of records in Access Groups setting. If this is not an option for you please let me know.

Best regards,

David D.
HansaWorld Support

Paul Timms

2-5-19

Hi David

Yes that's an option, although not a particularly good one as it then prevents deletion of any type of record. Is there no way to code HAL to prevent deletion of email records?

David Delač

2-5-19

Hello Paul,

This is not possible with HAL as deleting records from browse window is coded directly in the engine.

Best regards,
David D.
HansaWorld Support

Paul Timms

2-7-19

Thanks David, that's what I thought. I'll tell the customer to manage it in another way.

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