Forum
 
Views
Replies
Last reply
Enablers
Hi Please could someone explain how the enabler updates again. When are the automatic enablers applied and what are the dates of the enabler, assuming all invoices are paid in full of course. /S...
Created bySanjay Parbhoo11:25 13 Feb 2018
35
1
14:47 6 Mar 2018
Ester J.
Install windows msi with command lines
What ( if any) command line parameters can we pass to the installer: 1 - do a silent install 2 - install in a folder of our choice There is need to push an install via a Group Policy, and invoke th...
Created byKatrīne Žunna-Veličko05:40 22 Jun 2017
55
3
14:42 6 Mar 2018
Tayla
SERP 8.4 no longer supports unokay of receivable invoices.
Today a client called in to complain that on 8.4 they suddenly can no longer un'okay an invoice. We check the code and found that HansWorld has added HAL to deliberately prevent the user for un'okay...
Created bywdinzey@dpdsoftware.ca23:13 19 Jan 2018
99
1
13:01 6 Mar 2018
Omar Dottin
Images in Form Tool
I notice that images do not seem to respect the exclusion settings and will print on every page regardless of what they are set to. Is there any workaround to this? Also when printing to screen, the...
Created byNeil22:27 16 Feb 2018
53
3
12:01 5 Mar 2018
Omar Dottin
Reports not agreeing? Wondering if anyone can tell why.
Hi, My client runs a report for a customer for the month of April 2014. The Accounts Receivable report shows 5084.89 due The Periodic Customer Statement (FORM) shows 5084.89 The Periodic Customer S...
Created bywdinzey@dpdsoftware.ca02:02 4 Mar 2018
26
1
09:55 5 Mar 2018
Omar Dottin
Upgrading from early 8.4 to current 8.4 hall error
I have two customers using pre 2018 8.4 versions that I wish to upgrade to current. Both these when I try and upgrade fail with the following error: 2018-02-09 19:15:12 (-1) global boolean 2018-02-09...
Created byJulia Underwood16:20 13 Feb 2018
120
11
14:03 22 Feb 2018
Björn Schwab
Why is Standard ID case-sensitive?
If a user's e-mail address/Standard ID in their Person record is set up as Joe.Bloggs@hansaworld.com, they are able to register this as their Standard ID. However, when they try to log in with this ad...
Created byPaul Timms11:41 16 Jan 2018
43
1
16:31 12 Feb 2018
Ester J.
Client Crash
Hi I have a customer who has 1 client that is crashing approximately 10 times a day. Below is an extract from the client log file. Can anyone tell me what might be going on? 2018-02-06 10:26:2...
Created bySanjay Parbhoo12:23 6 Feb 2018
48
3
13:07 8 Feb 2018
Sanjay Parbhoo
Help with deploying dual currencies in SERP
The challenge: We have noticed that SERP is always trying to report financial values in base currencies. This is causing our clients issue as they try to handle the 2 following situations. Can any...
Created bywdinzey@dpdsoftware.ca21:51 5 Feb 2018
18
-
-
Varieties paste window no longer putting in item number crrectly
Hi, Wondering what is the new way to use the varieties under 8.4 (found this seems to be the same in 8.3 but not totally broken). Discovered that when you type in the part number and the paste windo...
Created bywdinzey@dpdsoftware.ca02:30 23 Jan 2018
13
-
-
Android Client
Hi, Can anyone explain how to get a working Android client. I have downloaded and tested on version 4, 5, 6 and still getting the Fetal error that is logged and the english/AllWindows.hal file being...
Created bywdinzey@dpdsoftware.ca20:01 21 Aug 2017
184
14
23:32 17 Jan 2018
wdinzey@dpdsoftware.ca
SERP 8.4 2017-12-09
Hi, Noticed we are beginning to default the email address of the user who last used the client (Windows testing only), yet a valid password is reporting incorrect user details. Changing the email ad...
Created bywdinzey@dpdsoftware.ca17:59 9 Jan 2018
55
5
09:55 12 Jan 2018
Giuseppe L.
Internet User limit on server reached
Hi, I am attempting to connect to a client system (after hours) and I am getting the error message "Internet User limit on server reached", can anyone explain what my challenge is? Thanks in advance...
Created bywdinzey@dpdsoftware.ca02:35 9 Jan 2018
43
3
15:39 9 Jan 2018
wdinzey@dpdsoftware.ca
Cannot Download/open datadef files on Linux Server
Somehow, when using Standard ERP Server on Linux CentOS or Ubuntu, specifically versions: "83250602 2017-04-26" and "83250901 2017-08-31" the system cannot open/download datadef files. It´s a behavio...
Created byGiancarlo Stanziola12:15 20 Dec 2017
59
2
09:48 4 Jan 2018
Giuseppe L.
HAL Source (NOT AVAILABLE)
Hi, Please refer on below instructions stated by Jana. HAL source files are now available to download from standardinstall.com. In order to do so, follow these instructions: 1. Navigate to stand...
Created byKimberly Lapuz08:17 3 Jan 2018
41
1
07:25 4 Jan 2018
Jana Belugina-Ivanova
Unlicensed hal primitived used
Why do I get message "Unlicensed hal primitived used" in latest 8.3 I have found it in 2017-08-31 version. Have found that having level0 code where -UnpackFieldMatrix -PackRowFieldMatri...
Created byBjörn Schwab13:03 15 Sep 2017
168
5
14:47 29 Dec 2017
Giancarlo Stanziola
WordPay Credit Card Integration - UK
Message for UK Partners - I am working with HW to get WorldPay integrated for POS Terminlals I am interested if anyone else has customers wanting this? Thanks Julia...
Created byJulia Underwood12:07 22 Dec 2017
34
2
12:34 22 Dec 2017
Julia Underwood
Migrating to a new server
Hi I am looking of help and information regarding moving to new server. We have a client who is running on version 8.2 and they would like to move to a new server. How do you migrate the clou...
Created bySanjay Parbhoo16:41 19 Dec 2017
57
2
17:36 20 Dec 2017
Sanjay Parbhoo
Getting enabler key problem
Hello all, I have a problem with getting enabler key for an old client, I'm trying to get enabler key but this message appeared to me every time "Getting an enabler failed, server not responding corre...
Created byFiras Samara17:30 14 Dec 2017
63
2
10:37 15 Dec 2017
Firas Samara
CYCLIC STOCKTAKE
Can one do cyclic stocktake in SERP.If not is there any partner who has customised SERP to be able to do it.? ...
Created byHANSA-INTEGRITY BUSINESS SOLUTIONS IBS10:38 13 Dec 2017
31
1
15:36 14 Dec 2017
Giuseppe L.
path to hob folder
I can see the path like this in the CN exe parameters (note the double forward slash). Isn't it an error? --hobfolder /home/somuser/somefolder//hob/...
Created byAldevinas Katkus09:14 5 Dec 2017
27
1
11:54 13 Dec 2017
Tomas J.
changing http and https ports via mystandard
we have on premises CN. I have changed http and https ports to the standard ones (80 and 443) in the technics>>progam mode and in the server's parameters.txt. In mystandard page I still see the old on...
Created byAldevinas Katkus07:38 7 Dec 2017
40
2
15:52 11 Dec 2017
Tomas J.
paste special list is filled randomly
Cash book>>Cash outs>>tab "payments" column "type" Ctrl+Enter paste list is filled randomly, i.e., some items are missing, may be one item only (cash out - the default choice), may be one item missing...
Created byAldevinas Katkus14:56 5 Dec 2017
18
1
14:16 11 Dec 2017
Pijus Juodis
node not reachable, but file access works
our node is not reachable, but I can open parameters.txt. How can that happen? ...
Created byAldevinas Katkus16:08 30 Nov 2017
27
1
14:11 11 Dec 2017
Pijus Juodis
Ctrl+X Ctrl+V pastes wrong clipboard content
Goto matrix, e.g., Tax report definition, copy some cell (cell1) with Ctrl+C, then cut another cell (cell2) content with Ctrl+X, then paste with Ctrl+V. Previous clipboard content is pasted (cell1) I...
Created byAldevinas Katkus15:55 5 Dec 2017
22
1
12:50 11 Dec 2017
Tomas J.
Latest Posts
Re: Re: Task Manager - refreshing the list
Piotr Wycichowski
Thanks Gatis, anyway it seems to be reported as bug instead of wish because now it depends on who created task for whom, am I right? /Piotr W....
14:39 15 May 2024
Re: Re: Re: Periodic Customer Statement
Aldevinas Katkus
Actually a new version of this bug is SL>>Reports>>Periodic customer statement "accumulates" amounts Not sure why it was duplicated, I clicked "submit"only once....
08:09 10 May 2024