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Attach folder on different volume
Is it possible to store Attach folder outside of SERP Server folder? For instance on external drive? /Piotr W....
Created byPiotr Wycichowski15:35 3 Sep 2024
31
3
13:43 5 Sep 2024
Piotr Wycichowski
Client Hansa.HDB
Hi there, We're looking at the latest version (8.5 2024-03-16) and we've noticed that the client side HDB file is now quite large (30MB) compared to the previous versions (1-2MB). What is t...
Created by12:57 29 Apr 2024
137
10
12:52 22 Aug 2024
Idle user logoff problem
Version: 2024-03-16 Server: Linux Client: MacOS Sonoma I am seeing multiple users in different locations getting logged off many times per day when idle sometimes after a few minutes of being away. ...
Created byNeil20:09 17 July 2024
30
1
14:14 30 July 2024
Carolina Valentino
Bank Fee VAT calculation
Hi, We have here is Saudi Arabi, there are bank fee vat applied, we are wondering how we can config and get the VAT calculation, in payment register. As there are no such a setup for that? Please ...
Created by08:25 13 Dec 2023
63
5
09:24 23 July 2024
Reset Password email not coming through
We have a customer whose reset password email is not being received. I can see multiple reset requests against this email address, but the email never reaches out spam filter so it doesn't appea...
Created byVaughan Data Systems10:14 1 Dec 2023
97
8
09:13 17 July 2024
Jennifer
Periodic Customer Statement
When I try running the periodic customer statements(bulk) for customers with debts, it shows duplicating values for different customers. However when I run individual customer statements it shows corr...
Created by11:44 13 Apr 2024
64
8
20:44 1 July 2024
Yavuz Yigiterhan
Task Manager - refreshing the list
Hi, I noticed that when I create an Activity as the To do (task type) for myself, then I can see this task immediately on the list of Task Manager. When somebody else will do the task for me, then is...
Created byPiotr Wycichowski08:25 10 May 2024
32
3
20:41 1 July 2024
Yavuz Yigiterhan
Password Expiry and Minimum Spec
Afternoon, Some of our customers haven't changed their passwords for a while but they're not getting any password expiry message. If I copy their Standard ID into a new user on some test da...
Created by17:22 25 Apr 2024
55
5
09:41 25 Jun 2024
Modules/items available for Accounting Bureaus
I can't see Data integrity module in the webshop for Accounting Bureaus... Will it be available to add? /Piotr W....
Created byPiotr Wycichowski08:18 24 May 2024
25
1
15:34 24 May 2024
Contact relation card - 2 ways to access
Hi, When I open record from the Contact relation: Browse window, some fields are hidden (first way). When opened from matrix of Contact card using Edit linked Contact Data - all fields are visible (s...
Created byPiotr Wycichowski10:44 26 Jan 2024
47
3
08:13 24 May 2024
Piotr Wycichowski
Window class types
There are many classes of Window in HAL. I know the use for most of them but there are a few I'm not sure about. For example, these two seem to be used in very similar ways: OClass WClass There...
Created byPaul Timms17:38 19 Feb 2024
42
1
17:36 19 May 2024
Julia Underwood
Flickering and Pausing in Standalone
Hi there, We've noticed that the current version (8.5 2024-03-16) flickers and pauses every minute or so when installed in standalone mode - we have standalone installations for support purposes...
Created by13:08 29 Apr 2024
22
1
09:35 30 Apr 2024
WEB server - number of users and sessions
Hello! Module Technics, register "Program mode". The fields "Max Web Users" and "Max Sessions". Does anybody know what are default values in Hansa server for these field...
Created byAndis Blicāns, Grasko16:06 20 Apr 2024
40
4
09:29 29 Apr 2024
Stocktaking
I have an issue when running stocks(stocktaking) bulk reports the systems stops responding. What might be the issue?...
Created by11:53 13 Apr 2024
23
2
07:07 28 Apr 2024
Prepayments
I am trying to reverse a prepayment. I have tried duplicating the record and adding the negative sign on the amount but I get an error that "A prepayment can not be Negative". Any solution?...
Created by11:39 13 Apr 2024
23
2
09:00 15 Apr 2024
deleting old record history RHistVc
I noticed that "exporting old records" takes very long time. Will deleting records from RHistVc improve this. I guess there should be detail records for RHistVc which contain values for all ...
Created byAldevinas Katkus09:50 12 May 2017
77
3
10:19 10 Apr 2024
Bror-Erik Kotiranta
Display groups - selecting form the list
Hi, I created Display groups and assign persons the them. Then, I want to use it in Activity in the field Persons. I experienced only one way to use display group: to type-in the code from my memory,...
Created byPiotr Wycichowski09:31 22 Feb 2024
27
1
10:39 9 Apr 2024
POSJournalVc records
Our client never had POS module and there area over 10K of POSJournalVc records and they are growing. Why is that? ...
Created byAldevinas Katkus21:24 30 Oct 2023
41
4
10:12 9 Apr 2024
Import text file
Hello, Auto Scan Import folder is ticked. with multi-company database how to tell the file to which company to be imported? is there somewhere to tag the company where the file to be imported? //IB...
Created byIbrahim Bashir08:08 28 Mar 2024
29
1
18:34 2 Apr 2024
Tendai Mataranyika
Parameters file to update enabler details
Hello, Our client who has a new contract is trying to access there old database but it gives an error when you try to open the system "window is blocked while license is shut-down ProgressWClass...
Created bySoftIQ Technologies Ltd.07:15 27 Mar 2024
30
1
18:29 2 Apr 2024
Tendai Mataranyika
Printing transaction to PDF
Hi, is any simple setting or workaround to get PDF file when printing N/L Transaction? There is no dialogue box, the print comes to default printer. I don't want to create the form for Transacti...
Created byPiotr Wycichowski19:10 12 Mar 2024
31
5
10:41 14 Mar 2024
Piotr Wycichowski
Exporting old records
We have customers whose text backups are taking longer and longer, to the point where it is finishing just when they start work in the morning. The log says that "Exporting old records" takes several ...
Created byPaul Timms10:44 29 Apr 2022
83
6
18:24 13 Mar 2024
Tendai Mataranyika
Periodic Customer Statement - overview
Standard ERP Development Version 2024-03-03 17:27 and UK demo database used (customer 012 and 010) Periodic Customer Statement - Overview and Detailed shows differently. Net change field in Overview...
Created byaudrius.kiskunas15:09 4 Mar 2024
31
3
17:48 13 Mar 2024
Tendai Mataranyika
Free Samples Stock
Hello, I have a customer working in medical supplies. they import medical tools and sell it to hospitals. they get sometimes sample goods from the suppliers and they give these goods to hospital for...
Created byIbrahim Bashir08:43 18 Feb 2024
30
2
04:41 11 Mar 2024
Tendai Mataranyika
Who receives the message about backup failed
Hi, Does somebody know which user should receive the message after login as the client, that daily backup failed? Piotr Wycichowski MAQSIMUM...
Created byPiotr Wycichowski10:15 16 Jan 2024
20
2
11:23 22 Jan 2024
Bror-Erik Kotiranta
Latest Posts
Re: Loss on Exchanges currency is Base Currency 2
ABS Support
Hello team . I wanted to find out if this bug was fixed because i can see it on the latest version Standard ERP 2025-08-11 Version: 85559519 Country: South Africa...
09:22 18 Sep 2025
Received External E-mail without proper attachments
Piotr Wycichowski
Hi, Some incoiming external e-mails, like invitation for scheduled Zoom meeting, comes with special attachement .ics to create an event in calendars. When such e-mail is received by SERP mail syste...
15:43 12 Sep 2025