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Asterisk incoming calls fail with "Network busy"
Asterisk 18. We have 2 sip providers set up and I noticed that some incoming calls randomly fail with Network busy on the caller side while I cannot see that the incoming call on the Asterisk side. An...
Created byAldevinas Katkus11:15 10 Dec 2020
20
3
04:33 18 Dec 2020
Brittany McGrath
Mac OS X Client Crashes
Hi, today we observe very often such info, and client crashes: SendM4Message server socket is invalid or closed What exactly does it mean? What should we check? Version Standard ERP 8.5 201026/85...
Created byPiotr Wycichowski13:45 23 Nov 2020
45
2
10:41 25 Nov 2020
Piotr Wycichowski
credit notes with correct currency rate
Our client has just asked about it: According to the recommendations of tax authorities, foreign currency credit invoices should be entered into the system with the currency rate of the invoice date. ...
Created byAldevinas Katkus09:09 18 Nov 2020
26
2
10:39 25 Nov 2020
Aldevinas Katkus
On-screen reports on macOS Big Sur version
Hello, One of our customer updated to Ben Sur last week and there is an issue with the on-screen reports. They are not visible. Not empty, there is information there, but it is not visible at all. R...
Created by13:21 23 Nov 2020
29
2
14:29 24 Nov 2020
SERP on macOS Big Sur version
Hello, Has anyone already tested SERP on macOS Big Sur version? Is it stable and is it safe to update POS computers to the Big Sur version? ...
Created byEberstein Business Solutions12:16 13 Nov 2020
32
1
10:06 20 Nov 2020
Dejan R.
IMPORTANT!! MacOS clients not launching
Affected versions are any clients autoupdated to the following versions/builds 8.5 2020-08-13 build 3238 and later 8.5 2020-09-14 build 3811 and later 8.5 2020-10-26 build 4232 and later Note: fresh...
Created byDejan R.13:20 13 Nov 2020
42
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POS internal error 12508
Hi, Does anyone know what internal error code 12508 means? It happened when customer inserted his credit card into credit card terminal. At that moment StandardERP showed this error, and client crash...
Created byEberstein Business Solutions10:32 6 Oct 2020
40
2
14:50 5 Nov 2020
Dejan R.
"IdleTasks" impact for Server speed
Hi, In server hansa.log file we have infinity action "IdleTasks begin" and "IdleTasks end" which in our conclusion makes server slower. Can we somehow solve this issue? Maybe this is some setting ...
Created byEberstein Business Solutions12:43 3 Nov 2020
29
2
11:04 4 Nov 2020
Nejc R.
Item status bar disappearing
We have one customer, using Windows, who have had this issue over a number of years and across several versions of SERP. "The item status bar disappears consistently for different people at different...
Created byPaul Timms12:11 14 Oct 2020
20
1
16:03 30 Oct 2020
Simone M.
Access to Mailboxes
Since one of 8.5 version, I am not able to open record of Mailbox. I tried from this place: Modules >> Technics >> Settings >> Mailboxes When I select (one click) a Mailbox -it is not highlighted, af...
Created byPiotr Wycichowski09:12 23 Oct 2020
28
1
11:43 23 Oct 2020
Simone M.
Developers Mode
Can someone tell me what this is and how we can switch it off? We have 4 million records in XSrsVc but don't recall ever switching it on....
Created byVaughan Data Systems15:34 22 Oct 2020
21
1
16:57 22 Oct 2020
Simone M.
XML validator
Could anyone suggest a (free) xml validator (for windows) able to validate large xml files against xsd schema which shows error line number. Customer has exported SAF-T and it contains some errors, bu...
Created byAldevinas Katkus15:17 16 Oct 2020
17
1
16:42 16 Oct 2020
Aldevinas Katkus
Flag for Slovakia in the language selector is wrong
There is actually a flag of Czech Republic in the language selector menu of StandardERP. Please correct for a more polished look....
Created byVlado Marko13:05 7 Oct 2020
23
1
17:10 9 Oct 2020
Simone M.
Freezing with CopyPost topostp==NIL
Our StandardERP Server repeatedly crashes (freezes) with the same error message (see log below). The issue always occurs during log in of the user (it is not fixed to a particular user of type of use)...
Created byVlado Marko15:49 2 Oct 2020
38
4
16:46 9 Oct 2020
Simone M.
Global user New Company
Hi Created a second Company for the Customer. But the Global users can not access it. Was there any changes in the last few versions that will block me to access it? Reino...
Created by16:55 7 Oct 2020
20
2
17:40 8 Oct 2020
PO>>Reports>>Goods Receipt/Purchase invoice comparison
What this report is supposed to print out? If I don't tick the checkbox it is empty, if I tick it, then "PI amount" and "PI No." columns are empty even though I have matching purchase invoices with go...
Created byAldevinas Katkus16:36 23 Sep 2020
19
2
08:40 7 Oct 2020
Aldevinas Katkus
Zeros after decimal on Forms
Hi there, On the Client forms, the Zeros after the Decimal is never-ending. Any idea where this setting went Wrong? 8.5 2020-08-13 Reino...
Created by12:02 2 Oct 2020
32
3
16:06 6 Oct 2020
Create Planned Records From Orders
Is this by design (cannot find anything in the hansamanuals.com), that this maintenance creates a production order for the first sales order line? I looked at the source and I can see it is written l...
Created byAldevinas Katkus09:32 1 Oct 2020
25
4
14:41 5 Oct 2020
Aldevinas Katkus
item varieties with different cost prices
Can we use item varieties for items with different cost price (sales price)? Can we use such items with varieties in production? Any expericences/issues with this?...
Created byAldevinas Katkus13:57 21 Sep 2020
30
7
11:08 5 Oct 2020
Dejan R.
8.3>>QT>>Auto deleting rows
In 8.3 170831 In QTVcRecordSave we found this new function AutDelZeroQtyRows(QTr); It removed lines with itemcode but blankval in quantity. Question is why such function is needed? Customer is e...
Created byBjörn Schwab06:48 27 Sep 2017
49
2
11:16 23 Sep 2020
Piotr Wycichowski
App to register new Goods receipts
Maybe someone has made an app to register new Goods Receipts: choose supplier, then scan item barcodes, enter the qty received? Preferably using Rest API v2....
Created byAldevinas Katkus08:05 14 Sep 2020
41
6
13:48 21 Sep 2020
Aldevinas Katkus
SERP communication Centre window shows wrong number
I can see incoming and outgoing calls as going from endpoint_name@localhost, instead of the number, where endpoind_name is a section name (between brackets) in the sip.conf file. Microsip and linphone...
Created byAldevinas Katkus14:20 2 Sep 2020
27
3
13:48 14 Sep 2020
Aldevinas Katkus
The second *GATE* on the list of active users
Version 8.5 200707/85342935. We are using external gateway. We have seen only one logged user with code GATE on the list of activer users. Now, somehow a second one appeared on the list, with the sam...
Created byPiotr Wycichowski11:20 28 July 2020
35
4
20:29 10 Sep 2020
Swati D.
server stopped with xml error
I have just seen that server (on ASP) stopped after backup: Last lines from the log: 2020-07-29 01:26:34 /THREAD(15) xml problem: expected > 2020-07-29 01:26:34 /THREAD(15) xml problem: end char exp...
Created byAldevinas Katkus12:26 29 July 2020
32
3
19:32 10 Sep 2020
Swati D.
HTSCSReqStatusReply
What does the message "The request was timed-out. HTSCSReqStatusReply" mean in hansa.log. A client gets a lot of these messages in the log....
Created byChristoffer Riska19:10 25 Aug 2020
42
5
19:31 10 Sep 2020
Swati D.
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