Q&A
 
Views
Replies
Last reply
Zeros after decimal on Forms
Hi there, On the Client forms, the Zeros after the Decimal is never-ending. Any idea where this setting went Wrong? 8.5 2020-08-13 Reino...
Created by12:02 2 Oct 2020
32
3
16:06 6 Oct 2020
Create Planned Records From Orders
Is this by design (cannot find anything in the hansamanuals.com), that this maintenance creates a production order for the first sales order line? I looked at the source and I can see it is written l...
Created byAldevinas Katkus09:32 1 Oct 2020
25
4
14:41 5 Oct 2020
Aldevinas Katkus
item varieties with different cost prices
Can we use item varieties for items with different cost price (sales price)? Can we use such items with varieties in production? Any expericences/issues with this?...
Created byAldevinas Katkus13:57 21 Sep 2020
30
7
11:08 5 Oct 2020
Dejan R.
8.3>>QT>>Auto deleting rows
In 8.3 170831 In QTVcRecordSave we found this new function AutDelZeroQtyRows(QTr); It removed lines with itemcode but blankval in quantity. Question is why such function is needed? Customer is e...
Created byBjörn Schwab06:48 27 Sep 2017
49
2
11:16 23 Sep 2020
Piotr Wycichowski
App to register new Goods receipts
Maybe someone has made an app to register new Goods Receipts: choose supplier, then scan item barcodes, enter the qty received? Preferably using Rest API v2....
Created byAldevinas Katkus08:05 14 Sep 2020
40
6
13:48 21 Sep 2020
Aldevinas Katkus
SERP communication Centre window shows wrong number
I can see incoming and outgoing calls as going from endpoint_name@localhost, instead of the number, where endpoind_name is a section name (between brackets) in the sip.conf file. Microsip and linphone...
Created byAldevinas Katkus14:20 2 Sep 2020
27
3
13:48 14 Sep 2020
Aldevinas Katkus
The second *GATE* on the list of active users
Version 8.5 200707/85342935. We are using external gateway. We have seen only one logged user with code GATE on the list of activer users. Now, somehow a second one appeared on the list, with the sam...
Created byPiotr Wycichowski11:20 28 July 2020
35
4
20:29 10 Sep 2020
Swati D.
server stopped with xml error
I have just seen that server (on ASP) stopped after backup: Last lines from the log: 2020-07-29 01:26:34 /THREAD(15) xml problem: expected > 2020-07-29 01:26:34 /THREAD(15) xml problem: end char exp...
Created byAldevinas Katkus12:26 29 July 2020
32
3
19:32 10 Sep 2020
Swati D.
HTSCSReqStatusReply
What does the message "The request was timed-out. HTSCSReqStatusReply" mean in hansa.log. A client gets a lot of these messages in the log....
Created byChristoffer Riska19:10 25 Aug 2020
42
5
19:31 10 Sep 2020
Swati D.
standardinstall and ASP ip adresses black listed
We cannot download new versions from standardinstall.com because (my guess) ip adress is blacklisted on https://matrix.spfbl.net/: Resolving downloads.hansaworld.com (downloads.hansaworld.com)... 176...
Created byAldevinas Katkus10:28 24 July 2020
38
4
22:33 8 Sep 2020
Swati D.
Country VAT Reg. No.
What for is this field? Piotr W. MAQSIMUM...
Created byPiotr Wycichowski16:07 1 Sep 2020
20
2
14:46 3 Sep 2020
Carolina Valentino
LOG>>malformed message from a client
Such info I can see from time to time in server's log file. What exactly does it mean?...
Created byPiotr Wycichowski12:44 22 July 2020
37
3
14:43 28 Aug 2020
Simone M.
Users getting error You have been disconected by a different user
Hi, I have a customer server recently migrated to 8.5 2020-01-07 version. Because of everybody working from home with some low quality internet/router connection, SERP clients loose connection and tr...
Created byGastón Salomone00:56 19 May 2020
26
2
08:04 26 Aug 2020
Aldevinas Katkus
Telephony>>VoIP service providers
When provisioning Asterisk from Standard ERP, I'm just trying to understand how third parties fit into this. 1. What do Vonage provide, and do they have to be used? 2. Does the end user have a choice...
Created byPaul Timms14:04 29 July 2020
32
2
13:14 13 Aug 2020
Simone M.
Webshop - redirect HTTP to HTTPS
I've installed an SSL certificate on a system running webshop. I can browse to https://.co.uk and it works. However, if I just go to .co.uk, it opens the non-secure site (http:...
Created byPaul Timms14:53 6 Aug 2020
21
1
15:54 11 Aug 2020
Omar Dottin
Check EU VAT Number Button
Hi there, Version 2020-01-07 has a "Check EU VAT Number" button on the contacts. We have checked this out and whilst most countries are fine, we have found a handful of countries that always produce ...
Created by10:31 3 Aug 2020
19
1
14:39 11 Aug 2020
Simone M.
Protecting asterisk from hackers
As soon as I have installed asterisk I saw some hackers trying to break in to the system. Can someone recommend some guide to prevent hackers getting in by using bruteforce attacks?...
Created byAldevinas Katkus17:30 27 July 2020
29
2
14:36 29 July 2020
Aldevinas Katkus
Different tax rates on sales and purchases
In the UK, new tax legislation has just come in. Specific sales within the hospitality sector can now sell products and services at a reduced rate of 5% VAT, instead of the normal 20% rate. This mea...
Created byPaul Timms11:36 29 July 2020
22
1
13:11 29 July 2020
Paul Timms
Telephony>>Generate SSH Keypair
In the PBX Connection screen is a button "Generate SSH Keypair". Where are these created when the button is pressed?...
Created byPaul Timms12:39 23 July 2020
28
4
16:30 28 July 2020
Paul Timms
Telephony>>Wrong information in CC for incoming calls
I'm using SERP connected to FreePBX, with a Voipfone SIP trunk. When an incoming call event happens, Communication Centre is not showing useful information in the From and To columns. The From column ...
Created byPaul Timms10:45 22 July 2020
23
1
17:25 22 July 2020
Simone M.
Telephony>>Ring sound
Is it possible to change the ring sound for incoming calls when using the SERP SIP client?...
Created byPaul Timms10:36 22 July 2020
15
1
17:16 22 July 2020
Simone M.
Telephony>>Supported/recommended audio codecs
Which audio codecs are supported and recommended for the SERP SIP client?...
Created byPaul Timms10:36 22 July 2020
17
1
17:15 22 July 2020
Simone M.
REST API >> Get a specific transaction
Hi, Is there a way to get a specific NL Transaction record from the API. I am trying the following but this won't work as Number is not sortable. You get the following message : the sort field ...
Created bySanjay Parbhoo21:35 1 July 2020
51
3
08:59 3 July 2020
Sanjay Parbhoo
Stock reservations-cannot create purchase orders
I am trying to follow the manual http://www.hansamanuals.com/main/english/mailnumber___60167/theconf___478/manuals/levelzero___60149/version___85/hwconvindex.htm everything works until at point 9 it...
Created byAldevinas Katkus21:11 23 Jun 2020
49
5
13:37 25 Jun 2020
Aldevinas Katkus
Download speed limitations from MyStandard
Dear colleagues, We have been facing for the past year speed download limitations from MyStandard. To be exact - downloading various files from customers servers file manager function (i.e. hansa.hdb...
Created byEberstein Business Solutions11:30 19 Jun 2020
51
2
15:31 22 Jun 2020
Pijus Juodis
Latest Posts
Re: Server crash with EInvoicing function
Gastón Salomone
Hi David, Since this happend in a timed task and its a memory problem, system crash and there are not any messages in hansa.log In hansa log. last lines are following: 2025-04-24 22:48:20 runn...
16:15 25 Apr 2025
Re: SendAsyncWebRequest vs SendWebRequest
Paul Timms
Thanks David! I'll give that a go and confirm if that works. Paul...
10:54 23 Apr 2025