Forum

Views

Replies

Last reply

Text backup won't import - GlobalUserPasswdVc

We are looking to upgrade a customer but Hansa won't import their backup anymore. We've tried various different versions of Hansa, but it seems to be an issue with the database. When doing an import...

Created byVaughan Data Systems12:00 2 Nov 2018

12:30 13 Nov 2018
Agnieszka Klimkiewicz

Importing while report running

Version: SERP 8.3 I notice that when a user is executing a long running report (CuArtSTRn for example) that import procedures seem to be blocked while the report is processing with the log message: ...

Created byNeil18:21 8 Nov 2018

22:44 8 Nov 2018
Paul Timms

Contacts require e-mail address

I'm setting up a system in 8.5 2018-10-04. When saving a new Contact record, and the e-mail address is blank, the message "May not be blank" appears, and the cursor takes you to the e-mail field. If a...

Created byPaul Timms13:18 26 Oct 2018

22:10 4 Nov 2018
Giuseppe L.

script error on Windows client

One of my customers is having a script error on their windows client. Error name is "iQuery" is undefined and the URL being referenced is https://selfservice.telone.co.zw/lib/datatables.net/js/jquer...

Created byHANSA-INTEGRITY BUSINESS SOLUTIONS IBS04:40 30 Oct 2018

09:36 31 Oct 2018
Tayla

Invoices in Saudi

Hi there, Client is doing Business in Saudi Arabia, customer was now told that they need it all in Arabic. Any body doing business in Saud with solutions? Reino ...

Created by09:22 30 Oct 2018

07:18 31 Oct 2018
Jana Belugina-Ivanova

System allowing Credit Note to be invalidated after it is used in rece

Hi, SERP is allowing Credit Notes to be invalidated after it is used in receipt and applied to an invoice but does not reverse the application to that invoice. Is this a bug or is this a normal w...

Created bywdinzey@dpdsoftware.ca17:07 16 Oct 2018

18:51 20 Oct 2018
wdinzey@dpdsoftware.ca

rebuilding DB via mystandard fails

On premises installation (Windows). server version 8.4 2017-11-25 (build 84190914) "Rebuild database" fails with an error message "configuration error" shown in the mystandard. I can see backup succee...

Created byAldevinas Katkus11:05 11 Oct 2018

12:58 12 Oct 2018
Tomas J.

Global user unable to access companies listed

Hi, One of our clients have a Global user setup in two companies, in one of the companies they can login without any issues, but when attempting to login to the other company, Hansa give message "E-...

Created byCozatec Global User15:11 23 July 2018

12:08 10 Oct 2018
Paul Timms

GSuite instead of Office

Hi One of our clients have moved from MS Office to Google Gsuite and the following question came up: "We have switched to Google Gsuite for our office applications ,so have uninstalled MS Office fro...

Created byCozatec Global User09:30 18 July 2018

15:40 8 Oct 2018
Aldevinas Katkus

Synchronisation/Offline

What options are available for working with synchronised data in Standard ERP, other than POS? There are lots of options in various places but little documentation about what they do. For example: In...

Created byPaul Timms17:56 3 Oct 2018

10:35 5 Oct 2018
Giuseppe L.

Operation Search on Item Browser no longer works in latest V84 2017072

We have a customer that needs to upgrade to the latest version of 8.4, but the following fault has been discovered: (1) Up to +- V82 you could enter for e.g. Gigabyte Megabyte in the Item Search fiel...

Created byUNILYNX13:17 4 Oct 2018

13:35 4 Oct 2018
Giuseppe L.

Release date for V 8.5

I am planning server upgrades for various of our customers to accommodate the change in GLIBC version Is there any indication of when 8.5 will be released ?...

Created byUNILYNX10:43 1 Oct 2018

13:29 4 Oct 2018
UNILYNX

Stock>>Reporte>>Item History>>Balance is incorrect

Hi, There is situation when we run Item History report for 2018 year. Item start balance in Amount is 0.00 and end balance -257.92. If I run report for 2017 year, there is end balance 257.92. Regar...

Created byKatrīne Žunna-Veličko14:22 19 Jun 2018

14:40 3 Oct 2018
Paul Timms

generating contract invoices skips some rows

I am trying to play with Contracts module. I entered 2 contracts for the same client specifying dates in the matrix as per manual (from 2018-08-01, to 2018-12-31), then generated an invoice for the pe...

Created byAldevinas Katkus10:12 23 Aug 2018

15:33 25 Sep 2018
Tomas J.

Clearing Logging History

Hi You are able to track history on a records using the logging control feature. 1. Is there a way purging this data? 2. Ideally you would want x amount of history (2 years possibly) and anythi...

Created bySanjay Parbhoo14:56 23 Jan 2018

11:23 21 Sep 2018
Sanjay Parbhoo

First Office to Standard Accounts

I have two very old customers who have been quietly continuing using First Office until now. Suddenly they cannot get enablers I am trying to move them swiftly to Standard Accounts. I am strugglin...

Created byJulia Underwood20:16 14 Sep 2018

10:56 18 Sep 2018
Ester J.

cannot send mass mailing from CRM

I have tried to send mass emails from CRM>>Customer letters and for the most I have received error messages like: SMTP error from remote mail server after pipelined end of data: 550 5.7.1 Missing ...

Created byAldevinas Katkus11:41 27 Nov 2017

11:46 10 Sep 2018
Aldevinas Katkus

Windows client gets stuck at "We are launching your Company""

There is an annoying feature in Standard ERP, whereby if the server is not running, or is running on a different IP and/or port, the clients display a screen saying "Please wait. We are launching your...

Created byPaul Timms16:03 7 Sep 2018

18:15 7 Sep 2018
Omar Dottin

“OpenForm” primitive Crashes Server when printing statements

We have a customers using a fully customised Credit Management Module. Since they upgraded to version 8, the Statement Routine started behaving erratically. It works for a while and then it stops aga...

Created byUNILYNX15:56 7 Aug 2018

12:48 21 Aug 2018
Giuseppe L.

WithHolding Tax

Hi there, Customer is on 8.1 and Doing business in Several Countries with withholding tax. We were unable to get the Withholding Tax working and we managed using payment Modes. But The more business ...

Created by12:59 13 Aug 2018

12:42 21 Aug 2018
Sabine

How to correctly setup LiveSync on a windows machine

My customer has normal client and wants to create a LiveSync client. Before it was possible simply by copying existing client, removing HANSA.HDB and after launching this copy a new connection window ...

Created byElvis Kvalbergs11:52 26 July 2018

16:11 10 Aug 2018
Andreas Styrnell

Records History

Hello! We have a problem: Record history for all registers corrupted after update to 2018-05-14(1707) and repeated on version 2018-07-26 All field with types Date, longint, rows stp is changed to ...

Created byVadym08:56 4 Aug 2018

13:49 6 Aug 2018
Sabine

Rate Gain and Loss in Purchase Ledger and Sales Ledger

Hi, I create prepayment in Purchase Ledger module. (UK demo) Bank amount in Base Currency 900 GBP and Sent Value 1000 EUR. (Bank Amount was manually changed to 900) Then all Prepayment was used in Pu...

Created byKatrīne Žunna-Veličko23:18 23 July 2018

12:45 24 July 2018
Pijus Juodis

flds2>arp->fldcount Server error

Hello. My client is currently running on SERP 8.3 2017-07-16 (build 83250800) on Linux. A few days ago, the server began to act strangely by being slow, not allowing the search function or the "Ctl...

Created bySupport13:06 14 May 2018

10:59 23 July 2018
Support

Item status is going crazy

Hi, Is there a way to force the system to recalculate an item's status. My client has an item with 1 in stock and 2 on an order that is currently being picked. The Item shows 1 in stock. Order show...

Created bywdinzey@dpdsoftware.ca21:01 13 Jun 2018

15:35 9 July 2018
wdinzey@dpdsoftware.ca

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

New Message
Open Questions My Questions