Hello there. I have an issue with the reconnecting feature that is uncomfortable for customers. If the computer goes to sleep or the connection drops for a short time (e.g., Wi-Fi), then SERP tries to...

I have seen it myself on customer's PC: Open a Contact, click paperclip, open a note. Wait for ~5 seconds and a crash occurs. If we wait for some 5 seconds before opening a note, there is no crash. Th...

Hello, I have a multi-companies database and want to make a company backup using command line. what is the parameter to use? //IBR [2023.01.25]...

We need to be able to print an invoice in macOS to either a standard 8 1/2 x 11 printer or a receipt printer. Since we can only define one page setup per document type, the document will only print p...

Our client has a proxy on its LAN at address :8080. What can we suggest the client to make SERP get the enabler key? I suggested the following on SERP server: route add ...

Hi, A customer asked for instructions on how to process a refund from a supplier for an unknown reason. All systems we are setup use prepayment numbers because of how multi-currency is managed. I...

Hello, We are currently working on integrating a customer website with StandardERP using Rest API. In StandardERP, there is a price list and a discount matrix. Their web developer asked for a list w...

There was some development done recently with Account Reconciliation window. When you select Recon.Code in the header, all the rows are updated with the header Recon.Code. If you change Recon.Code o...

What are the minimum access rights (in access groups) required for a user to get data over the REST API? With a user set to start from No Access, I created an access group containing: Action > REST...

Customer Desided to cleare the Company to use for another Business. Everthing is Cleared BUT 10 Items. I can only see that there is Item Sales Stats... but I can not Delete them. Is there another w...

Version: 8.5 2022-03-03 MacOS When Creating a PO From an Order we are seeing the following crash: 2022-07-11 10:45:31 HD looking for: 4,8 2202159|220479 2022-07-11 10:45:31 HD in index: 1:POVc:ORDNR...

One of databases haven't successfully finished the backup procedure. The server application was still working, but nobody could not login. The last lines in hansa.log: 2022-05-06 06:00:52 EnablerFile...

We are seeing an issue after upgrading to 8.5 2022-03-03 that our webshop thinks that new visitors are already logged in (WebLoginStatus is 3 but CurrentCust is blank). Logout has no effect. Every v...