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I have a customer who started to use positions for stock. They have run into issues with correctly tracking stock at positions. I traced the issues and found out that the way it is coded, tracking s...

Created byDavid Smerdel23:11 21 Jan 2019

20:10 24 Dec 2019
Swati D.

Backup Plans - None

In System > Settings > Configuration, you can select a Backup Plan. The default when upgrading from earlier versions is None. What is the difference between None and Level 1? Both options seem to crea...

Created byPaul Timms12:07 1 Mar 2019

22:39 18 Dec 2019
Swati D.

Error: Could not Download

Hi, Please help. Updated a client to 8.5 this weekend. Logged in on with a client on the server and all was good. New Client downloaded and we could log in and test if all is well. Now the users...

Created by09:01 9 Sep 2019

20:53 10 Dec 2019
Swati D.

Unapproved PO

If "Approver" for PO or Internal Request (IR) has not approved in the system, how long does it take before the Temporary PO or IR is escalated to the Approver's Superior for further action?...

Created by09:35 25 Aug 2019

15:56 29 Aug 2019

Shadowing on an Oracle Database

Hi, Has anyone set up shadowing to an Oracle database? If yes, we would highly appreciate a little guidance on how to set it up for our customer. Thank you, Rozmin...

Created by09:53 8 Aug 2019

09:54 23 Aug 2019
David Delač

Linux Client

Hi , Our customer wants to set up a linux client to connect tot heir windows server. when opening the .exe with wine window programmer - nothing happens. they also tried with .sh file from termin...

Created by09:49 8 Aug 2019

14:26 20 Aug 2019
Martin A.

Commands to Configure Standard ERP Server

I have standard ERP server ruining on windows 2016 64 bits, i have no GUI interface to manage standard ERP server, i need GUI tool or commands that i can use to configure standard ERP server. Thanks...

Created by10:45 28 July 2019

13:59 30 July 2019

Multi Company Database

Does anyone have any guidance/documentation how best to take a company out of a multi company hdb and then set them up as a stanalone StandardERP install please? Would appreciate some help asap...

Created byLee D Papworth22:24 18 July 2019

14:04 19 July 2019
Lee D Papworth

Data collection Sheet for HansaERP

I would like to ask if there is data collection sheet for HansaERP....

Created by10:38 9 July 2019

09:40 14 July 2019

SQL Shadowing with cloud node

Hi, I have configured ODBC under Linux CENTOS 7 with StandardERP 8.5 build 85290119 Cloud node runs its' own executable file from inside the versions folder /home/hansa/StandardERPServer/cloudnod...

Created byLee D Papworth19:47 29 May 2019

18:19 20 Jun 2019
Paul Timms

VAT Corrections between periods in UK

Hello, My customer also uses Standard ERP for it's daughter company in UK. They want to move VAT duty for sales invoice raised in January 2019 (invoice date) to previos period (December 2018) because...

Created byPiotr Wycichowski12:27 31 Jan 2019

15:10 12 Feb 2019
Giuseppe L.

Today Backup is not enough - Business Continuity is the standard.

Hi, We have a bit of a challenge and I am hoping HW has some support here or is working on this. One of our larger manufacturers have began implementing a strategy to ensure that the business will ...

Created bywdinzey@dpdsoftware.ca19:30 3 Nov 2018

00:59 23 Nov 2018
wdinzey@dpdsoftware.ca

Bar code with Code128

Hello, How to make settings in SERP so I can print barcode with style Code128? We have tried 6 different fonts with no success - barcodes can be printed but they aren't readable with barcode scanner...

Created byEle-Riin Raudsepp08:18 5 Nov 2018

18:15 8 Nov 2018
Vadym

Select Company Window

Good day, I have a customer that has multiple Companies. They want to Hide the companies on the Clients that doesn't have to log into those companies. Is there a way to do this? Kind Regards Rei...

Created by15:47 11 Oct 2018

11:22 12 Oct 2018
Giuseppe L.

Cannot send mails from new persons/mailboxs setup in 8.4 or 8.5

Customer upgraded to 8.4 (same for 8.5) Old persons can send emails, new persons setup after upgrade cannot. The person can send emails if given the email address of another user who can send. SO i...

Created byJulia Underwood15:54 9 Sep 2018

16:23 9 Sep 2018
Julia Underwood

Queued Fifo cost model

Hi is anyone able to give suggestions do's and don'ts when moving from simple item cost set up to a Queued cost model with Chronology forced? Customer does not want full cost accounting just the abi...

Created byLee D Papworth10:21 3 Aug 2018

16:33 6 Aug 2018
Agnieszka Klimkiewicz

Order not allowing changes after partial invoicing

SERP May 2018 version Does anyone know how to change this strange behaviour: - create a Sales Order with an Item on it - deliver and invoice it - go back to the order, it's fine to make changes to an...

Created by03:20 7 July 2018

22:25 18 July 2018
wdinzey@dpdsoftware.ca

Windows .NET version

Does SERP 8.4 still require .NET Framework 3.5 to be installed on the Windows client PC? Or does it now support later versions of .NET such as 4.5 or 4.7?...

Created byPaul Timms15:40 1 Jun 2018

11:53 5 Jun 2018
Tomas J.

Administration of command line external gateway client

Are there any instructions for administering a mail gateway client which is running in a non-GUI interface? The only way I can see to change settings is to move the HDB to a GUI client, but it would b...

Created byPaul Timms09:13 19 May 2017

11:21 30 Apr 2018
Aldevinas Katkus

Delivering from different countries

We have a client with the following setup: - UK-based business with GB VAT number - UK-based logistics company - Germany-based logistics company - Deliveries to the UK and Republic of Ireland are se...

Created byPaul Timms13:34 19 Apr 2018

16:39 27 Apr 2018
Agnieszka Klimkiewicz

Help with deploying dual currencies in SERP

The challenge: We have noticed that SERP is always trying to report financial values in base currencies. This is causing our clients issue as they try to handle the 2 following situations. Can any...

Created bywdinzey@dpdsoftware.ca21:51 5 Feb 2018

Varieties paste window no longer putting in item number crrectly

Hi, Wondering what is the new way to use the varieties under 8.4 (found this seems to be the same in 8.3 but not totally broken). Discovered that when you type in the part number and the paste windo...

Created bywdinzey@dpdsoftware.ca02:30 23 Jan 2018

CYCLIC STOCKTAKE

Can one do cyclic stocktake in SERP.If not is there any partner who has customised SERP to be able to do it.? ...

Created byHANSA-INTEGRITY BUSINESS SOLUTIONS IBS10:38 13 Dec 2017

15:36 14 Dec 2017
Giuseppe L.

No Invoice without Delivery

HI, Is there a way to stop Sales Order -> Create Invoice if no delivery has been done. Customer uses a lot of plain items but auto deliver is off as the current implementation will not allow changes...

Created bywdinzey@dpdsoftware.ca20:19 29 Nov 2017

10:13 6 Dec 2017
Swati D.

Printing "/100" on a cheque

Hi, I am trying to get a cheque to print the amount in words but add a "/100" at the end as currently the field prints e.g. 1256.87 TWELVE HUNDRED AND FIFTY SIX DOLLARS AND 87 I am trying to get...

Created bywdinzey@dpdsoftware.ca19:56 27 Nov 2017

20:44 27 Nov 2017
wdinzey@dpdsoftware.ca

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