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possibility to download backups from the cloud
Is it possible somehow connect to the cloud and download backups and new files in the Attach folder without using mystandard web interface...
Created byAldevinas Katkus13:03 18 Aug 2017
41
3
09:15 7 Dec 2017
Tomas J.
Core file
I am looking at my clients server and I am seeing some core. Files. Does anyone know what these files are for. ?? Also the backup for the client has grown from 600MB to 3GB all of a sudden the client...
Created byABS Support13:38 4 Dec 2017
27
2
10:11 5 Dec 2017
Tayla
TheFindIntEnablerAddress = -1 cannot get the enabler
our client cannot get an enabler key. I can see TheFindIntEnablerAddress = -1 in the log. Does it mean the server cannot connect to the enabler server? IT admin turned off firewall, restarted the serv...
Created byAldevinas Katkus08:46 1 Dec 2017
24
3
14:24 4 Dec 2017
Diana Klobukowska
why recalculating weight after printing the invoice
Our client would like to automatically generate Invoice PDF after OKing the Invoice. I looked at the source and see that weight and qty totals are being recalculated AFTER printing the invoice to PDF:...
Created byAldevinas Katkus08:52 23 Nov 2017
23
1
14:11 4 Dec 2017
Erik Munoz
error message unlicenced HAL primitives used
We have upgraded to 8.3 2017-08-31 (build 83250901) from 8.3 2017-05-05 and now the error message appers when starting the client: unlicenced HAL primitives used Whey is that? We don't use SendWebRe...
Created byAldevinas Katkus15:52 23 Oct 2017
147
11
08:46 30 Nov 2017
File not found. WebUpdatingAction.hal
Hi We have a customer that is using the webshop. Unfortunately, their customers are periodically getting this error message when attempting to login File not found. WebUpdatingAction.hal This is...
Created bySanjay Parbhoo09:11 26 July 2017
84
3
09:14 24 Nov 2017
Andreas Styrnell
how to UnOK WayLists
Is there a way to UnOK waylists? I can see there is a code for this in the source, but I cannot find an action in the access groups which allows to do that. code: if (IsUnOKAllowed("WayListVc",WayLis...
Created byAldevinas Katkus15:33 21 Nov 2017
30
4
14:59 23 Nov 2017
Aldevinas Katkus
Reverse VAT tax rules
We recently upgraded a customer's system from 8.2 to 8.4. They've been using a tax rule (NL > Settings > Tax Rules) with code 99, type "Reversed", and have set this against VAT code 50 on flip B of th...
Created byPaul Timms18:52 8 Nov 2017
33
4
08:36 10 Nov 2017
Agnieszka Klimkiewicz
how to install SSL certificate for SERP?
I could not find an instruction how to install an SSL certificates for SERP. Is there an instruction?...
Created byAldevinas Katkus09:52 18 Oct 2017
97
5
08:21 8 Nov 2017
Erik Munoz
Comment on why you should remove your weak eMail module from the syste
Hi, Today I discovered that almost all of my emails have been deleted by SERP. Removing myself from an email where I am the only recipient and expecting that the email to be kept never happened. eM...
Created bywdinzey@dpdsoftware.ca19:50 29 Oct 2017
66
2
00:14 3 Nov 2017
wdinzey@dpdsoftware.ca
Importing into 8.4 is much slower than previous versions
On Windows, importing data into 8.4 takes much longer than in previous versions. Even UK sample data takes over a minute when it should only take a few seconds. I have not tried other operating system...
Created byPaul Timms16:52 18 Oct 2017
30
1
11:21 2 Nov 2017
Bjanka
Unable to login after importing Enterprise data
I have imported Enterprise 6.3 data into SERP 8.4 2017-10-12, however I'm unable to log in using the Person code and password. The message "Incorrect username or password" appears. There is no option ...
Created byPaul Timms17:03 18 Oct 2017
63
5
09:05 31 Oct 2017
Aldevinas Katkus
Grouping serial numbered items on an invoice
Hello When creating an invoice from a sales order for items which are tracked by batch number - is it possible to only get one line per item on the invoice, rather than one line per batch number? Hy...
Created byDavid Smerdel10:38 24 Oct 2017
28
1
17:39 26 Oct 2017
Agnieszka Klimkiewicz
SQL shadowing stopped
We have a client with SQL shadowing and their shadowing has stopped recently. How can it happen that SQL server received wrong date? 2017-07-28 06:51:35 SYSTEM Atsijungti 192.168.0.187: the client cl...
Created byAldevinas Katkus08:23 28 July 2017
70
6
16:06 26 Oct 2017
Aldevinas Katkus
HANSA.HDB is open
I noticed we started getting a message "Database HANSA.HDB is open" (or smth) while starting. Why is that? This message should appear if the DB is locked by the system (server runs under another user)...
Created byAldevinas Katkus15:48 20 Oct 2017
45
4
14:06 26 Oct 2017
Aldevinas Katkus
Call stack entry during 8.4 import
Get lots of these during import to 8.4 190407 2017-10-10 10:03:19 Trying to reference array out-of-bounds (returning blank) 2017-10-10 10:03:19 dump of call stack 2017-10-10 10:03:19 call stack entry...
Created byBjörn Schwab10:06 10 Oct 2017
42
3
10:32 19 Oct 2017
Björn Schwab
Rest API v.2 developer credentials
Are the developer credentials shared among all the companies I can see on mystandard? I cannot see a way to assign developer credentials to the particular company. ...
Created byAldevinas Katkus11:08 2 Oct 2017
79
3
22:46 17 Oct 2017
Aldevinas Katkus
Import into 8.4, Segmentation Fault 11
I try to import a backup from 8.3 into 8.4 and it crashes with Segmentation Fault 11 after a few seconds. Customer is live on 8.3 170716, and we have tried to import backup to 8.4 170914...
Created byBjörn Schwab09:33 5 Oct 2017
118
13
09:55 10 Oct 2017
Björn Schwab
Module System>Export>Database Text Backup HAL
What does a new 8.4 export "Database Text Backup HAL" do ? What is the difference with other Database Backup exports ? ...
Created byNadezda Kuzmich10:00 6 Oct 2017
33
1
16:18 6 Oct 2017
Milana Dvoranovska
Daily HAL Rutine
In Technics Module, Automatic Operations Setting there is a setting to specify some HAL function that will be executed daily. My question is, At what time the function is executed ? Is it a configura...
Created byGastón Salomone21:24 24 Aug 2017
47
2
15:36 3 Oct 2017
Aldevinas Katkus
8.3 entry in logfil
In 8.3 170831 journaling ON hansa.log is getting lots of entries as below JOURNAL: end entry 21582569 checksum 52462 Is this a problem? or is the message ok...
Created byBjörn Schwab06:40 27 Sep 2017
20
1
14:54 28 Sep 2017
Erik Elmgren
Security set up
Hi, I am trying to set up a Access Group for Sales. They are allowed to use Quotes, Sales Orders but not allowed to create Deliveries or Invoices. I have started with no access and given access to ...
Created bywdinzey@dpdsoftware.ca02:02 30 Aug 2017
29
2
10:17 26 Sep 2017
Giuseppe L.
restapi v1: field not found
I am trying to use rest api v1 and see the errors in the hansa.log file, though it works. Is it dangerous: 2017-09-12 15:29:25 /THREAD(15) F3Get fieldname not found 2017-09-12 15:29:25 /THREAD(15) dum...
Created byAldevinas Katkus13:44 15 Sep 2017
45
2
06:55 26 Sep 2017
Aldevinas Katkus
changing customer on the invoice resets item prices
Our client faced with this: if we change the customer in the invoice, item prices reset to blank for those items, which don't have the sales prices entered in the item record. Anyone faced with t...
Created byAldevinas Katkus09:28 20 Sep 2017
21
2
06:44 26 Sep 2017
Aldevinas Katkus
email is not put into the queue
Our customer has internal and external email licences. The customer tries to send an email via internal gateway and the email does not appear in the email queue, even though, the settings look correct...
Created byAldevinas Katkus08:13 6 Sep 2017
27
3
09:18 19 Sep 2017
Aldevinas Katkus
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